The UK’s commercial waste industry continues to expand, with businesses under increasing pressure to manage their waste more efficiently while following the Government’s strict Waste Disposal Regulations.
Simply Waste Solutions provides waste management services for businesses of all sizes, offering tailored solutions across multiple sectors. Founded in 2006, they handle significant volumes of waste weekly using their own fleet and team.
In this review, I’ll cover Simply Waste Solutions’ services, pricing and more to help you decide if it’s the right choice for your waste management needs.
So, what can Simply Waste Solutions do for your business?
Simply Waste Solutions At a Glance
| Products and Features | Waste collection services (general, recycling, hazardous, food waste), waste audits, shredding, consultancy. |
| Pricing | Offers flexible pricing models: fixed rates, per collection fees, or contract-based options. Free quotes available. |
| Who Should Use? | Businesses of all sizes in sectors needing tailored waste management solutions. |
| Who Should Not Use? | Businesses seeking basic, minimal waste services or those not in Simply Waste’s coverage areas. |
| Ease of Use | Flexible, customisable services designed to fit business needs, from small to large enterprises. |
| Account Access | Accessible customer support via phone and email; online contact form available for queries. |
| Safety/Security Aspects | Holds ISO certifications (9001, 14001, 45001) ensuring high standards in safety and environmental management. |
| Customer Support Available | Available Monday to Friday, 8 am to 5 pm; phone support and contact form through the website. |
| Trustpilot Reviews | Average rating of 3.9/5, praised for efficiency, but some concerns about communication and service consistency. |
| Eligibility Criteria | Open to businesses across sectors in their UK coverage areas. |
| Additional Information | Free waste audit available, committed to sustainability with zero landfill policy. |
Simply Waste Solutions Services and Features
Simply Waste Solutions offers a wide range of waste management services suited to a variety of businesses and industries. These services include:
- General Commercial Waste Collection: Ideal for everyday waste that isn’t easily recyclable, Simply Waste provides collections for general waste through various container options like wheelie bins, skips, and rear-end loaders.
- Recycling Services: They support businesses in managing recyclable waste, including dry mixed recycling (e.g., plastic bottles, paper, cardboard), glass, and food waste, with customisable bin sizes to fit business needs.
- Hazardous Waste Management: This service covers the safe handling and disposal of hazardous materials such as chemicals, PPE, and fluorescent lamps.
- Confidential Shredding: Secure on-site or off-site shredding is available to help businesses safely dispose of confidential documents and comply with GDPR requirements.
- Bespoke Waste Audits and Consultancy: Simply Waste offers tailored waste audits, helping businesses increase recycling rates and optimise their waste management systems.
- Specialist Services: They also provide niche solutions like mixed waste collections (e.g., baled materials), rubbish clearances, and waste compactors or balers for businesses with larger waste volumes.
In addition to their core services, Simply Waste Solutions focuses on sustainability by committing to a “zero to landfill” policy, ensuring that waste is either recycled or used in energy recovery processes wherever possible.
Their service areas include Greater London, Berkshire, Buckinghamshire, and surrounding regions, ensuring coverage across much of southern England with further reach through trusted partners.
Advantages of Using Simply Waste Solutions
Simply Waste Solutions offers several advantages, including customisable services for different waste types, from general to hazardous, and a strong focus on sustainability with their “zero to landfill” policy.
Their wide coverage across key regions and free waste audits help businesses optimise their waste management and meet environmental goals. They also hold ISO certifications for quality and safety, ensuring reliable services that ensure compliance with government regulations.
However, some disadvantages include occasional reports of missed collections and communication delays, as noted in customer reviews. Their services may also be less suitable for businesses seeking very basic waste management solutions or those located outside their core coverage areas.
Who are Simply Waste Solutions?
Simply Waste Solutions was founded in 2006 by James Capel with the goal of providing flexible and reliable waste management services to businesses. Starting as a small, independent company, they quickly grew by focusing on customer needs and sustainability.
Over the years, they’ve expanded their operations significantly, now managing over 80,000 tonnes of waste annually and making more than 20,000 waste collections each week.
In recognition of their growth and success, Simply Waste was named one of the “1000 Companies to Inspire Britain” in 2016. They have also received industry accolades for their commitment to sustainability and service excellence, including multiple ISO certifications for quality, environmental management, and health and safety.
Simply Waste Solutions Customer Reviews
Simply Waste Solutions has received an average score of 3.9/5 from over 300 reviews. Of these reviews, 85% scored them 5 stars and 7% scored them 1 star.
Positive Reviews
Many of the customer reviews highlight Simply Waste Solutions’ dedication to friendly, helpful customer support, often going above and beyond to help their clients even in their own time.
Other reviews mention their reliability, detailing how Simply Waste Solutions had never missed a collection.
Some reviews have simply praised Simply Waste for helping them achieve zero waste, as well as their high standard service and affordability.
Negative Reviews
Some of the negative reviews have outlined Simply Waste Solutions being sometimes unable to handle the sheer amount of customers they cater to, and how they are severely understaffed.
Other negative reviews speak of Simply Waste Solutions’ inability to handle issues when they arise, leaving bins full of rubbish and their customers confused.
How to Get Started with Simply Waste Solutions
- Request a Free Waste Audit: Contact Simply Waste via their website or phone to schedule a free, no-obligation audit.
- Site Visit: A representative will visit your business to assess your waste management needs and provide recommendations based on your situation.
- Receive a Custom Plan: Get a personalised waste management plan based on your business requirements.
- Choose a Pricing Option: Select from flexible pricing models, including fixed rates or per-collection fees.
- Set Up Services: Finalise the agreement and schedule your waste collections.
- Customer Support: Reach out to their support team for any questions during setup.
Alternatives to Simply Waste Solutions
| Feature | Business Waste | Simply Waste Solutions | Biffa | Bin Collections | AMA Waste |
|---|---|---|---|---|---|
| Pricing | Quote-based, free bins, 1 month free collections | Fixed rates or per-collection fees | Quote-based, scalable solutions | Quote-based | Quote-based, competitive rates via suppliers |
| Coverage | 100% UK coverage | England, with partners for wider UK coverage | Covers 95% of the UK | Covers 95% of the UK | Nationwide |
| Customer Support | Mon-Fri 9am-5:30pm, rated 4.9/5 on Trustpilot | Mon-Fri 8am-5pm, rated 3.9/5 on Trustpilot | Available 24/7 via myBiffa, 98% collection rate | Live chat, contact form, rated 4.0/5 on Trustpilot | Dedicated account manager, rated 4.4/5 on Trustpilot |
| Sustainability | Zero waste to landfill, eco-friendly | ISO 14001 certified, zero landfill pledge | Circular economy focus, zero waste to landfill | No detailed sustainability info | 98% of waste recycled |
| Bin Options | 240L, 360L, 660L, 1100L wheelie bins | 240L to 1100L bins, skips, RORO, compactors | Bins from 120L to 1100L, skips, RORO | 240L, 360L, 660L, 1100L wheelie bins | Wheelie bins, compactors, skips (4-yard to 40-yard) |
| Website | Visit Site | Visit Site | Visit Site | Visit Site | Visit Site |
FAQs
This depends on the terms of your existing contract. Simply Waste can help guide you through the transition process if you wish to switch providers.
Simply Waste offers flexible services and can adjust your waste collection frequency or provide additional bins to accommodate sudden increases in waste output.
Hazardous waste, such as chemicals and PPE, is handled following strict safety protocols. Simply Waste uses specialised containers and scheduled collections to ensure compliance with legal requirements.
Yes, Simply Waste offers rental options for equipment like waste compactors and balers, ideal for businesses producing high volumes of waste.
Simply Waste can manage waste for businesses with multiple sites, offering tailored services across different locations through a centralised account.
