Revolut Terminal Review

Whether your business is a restaurant or a clothes shop, having a reliable POS device is necessary for navigating today’s fast-paced and customer-focused environment.

Launched in October 2024, the Revolut Terminal is packed with features designed for speed, reliability and durability.

However, as with any tool, it’s not one-size-fits-all.

In this review, I will examine the Revolut Terminal’s features, pricing, and usability to help you decide if it’s the right fit for your business.

In This Review

Revolut Terminal: My Verdict

The Revolut Terminal offers an efficient and modern payment solution for businesses already using the Revolut ecosystem or those requiring advanced, multi-currency payment capabilities.

Its portability, quick processing times (under 3 seconds), and support for major payment methods make it a standout option for businesses prioritising speed and reliability in their payment processes. Additionally, features like multi-currency support and next-day settlement provide an edge for businesses managing international transactions or requiring strong cash flow.

However, its suitability depends significantly on your business’s specific needs. The initial hardware cost (£169 + VAT) and the requirement to have a Revolut Business account may deter smaller businesses with limited budgets or those unwilling to switch or add financial accounts. Moreover, the absence of offline payment capabilities could be a limitation for companies operating in areas with unstable internet connectivity.

Revolut Terminal At A Glance

Criteria	Details
Who Should Use	Existing Revolut Business customers, multi-currency operations, techy-savvy businesses and businesses in on-the-go environments
Who Shouldn’t Use	Businesses in restricted or prohibited industries, small businesses with a limited budget, and businesses that require offline payment processing
Features	Stand-alone POS device supports major payment methods in 19 currencies, Wi-Fi and mobile SIM connectivity, tipping, split bills, refunds and 3rd party integrations.
Pricing	£169 + VAT hardware cost plus transaction rates from 0.8% + 2p
Ease of Use	A user-friendly, intuitive interface and a durable, portable design that seamlessly integrates with Revolut’s ecosystem, including its Business account and POS app.
Accessibility	Must be connected to WiFi or through the mobile SIM. Log in using your Revolut account details. You can grant team members access. Funds will be credited to your Merchant account within 24 hours.
Safety/ Security	AI algorithms to monitor transactions, PCI DSS-compliant, Two-Factor Authentication, 3D Secure, real-time alerts and customisable settings.
Customer Support	24/7 live chat support, help centre and community forum.
Reviews	4.3 out of 5 on Trustpilot, 4.9 out of 5 on the Apple App Store and Google Play Store.
Eligibility	Must be a Revolut Business customer based in the UK and have an approved Merchant account.
Additional Information	Available in white or black.

Revolut Terminal Pros and Cons

Pros

Processes card and mobile wallet payments in under 3 seconds.
Accepts major payment methods such as Visa, Mastercard, American Express, Apple Pay, Google Pay, and Samsung Pay.
Next-day settlement into the Revolut Business account.
Handles 19 currencies, including GBP, EUR, USD, AUD, and JPY
Supports transactions of up to £20,000 (or currency equivalent) per transaction.
Settles payments in the original transaction currency, avoiding exchange fees.
Integrates with Revolut Business and connects with accounting software like Xero, Shopify, and WooCommerce.
24/7 live chat, enterprise-level support for larger businesses, and a comprehensive help centre.

Cons

Must be a Revolut Business account holder with an approved Merchant account to order a device.
Must always be connected by either Wi-Fi or mobile SIM to operate.
£15 chargeback fee.
One-time fee of £169 + VAT may be a financial barrier for some smaller businesses.
Customers mention slow support response times and unhelpful scripted responses.

Who are Revolut?

Revolut was founded in 2015 to address the high costs and hidden fees associated with international spending.

Since its founding, the company has quickly grown to support over 500,000 business customers across more than 160 countries and regions.

Revolut offers access to 36 in-app currencies and facilitates payments in over 1,000 countries, making it a globally accessible financial platform.

Operating as an e-money institution, Revolut received a UK banking licence with certain restrictions in 2024, letting it enter a transition period to become a fully regulated bank.

Who Should Use A Revolut Terminal?

A Revoult Terminal is suitable for:

Existing Revolut Business Customers: Since the Terminal requires an active Revolut Business account, businesses that already use or plan to use Revolut to manage their finances will find the integration seamless.
Businesses in Retail, Hospitality, or On-the-Go Environments: Its fast payment processing (under 3 seconds) and portability make it ideal for businesses like cafés, restaurants, retail shops, food trucks, or pop-up stores. Customisable menus and features like tipping and splitting bills improve the customer experience in such settings.
Multi-Currency Operations: Businesses dealing with international clients or selling in different currencies will benefit from its support for 19 currencies and the ability to settle payments in the original transaction currency, avoiding exchange fees.
High Transaction Volume: This terminal can process transactions up to £20,000, making it suitable for businesses that handle large transactions or high-volume sales, such as retail or travel businesses.
Tech-Savvy and Digital-Focused Businesses: Businesses already using platforms like Xero, Shopify, or WooCommerce will appreciate its seamless integration with these services for smooth financial management and reporting.
Customer-Focused Businesses: If you want to offer a modern, reliable, and smooth payment experience with features like fast payments, next-day settlement, and flexible payment methods (Visa, Mastercard, Apple Pay, Google Pay), the Revolut Terminal is well-suited for businesses looking to enhance their payment processes

A Revolut Terminal may not be the best choice for:

Don’t Want To Open Another Business Account: If you’re not an existing Revolut Business Account holder, you must open an account before ordering a Terminal. This additional step may be inconvenient if you don’t want to manage multiple business accounts.
Don’t Have an Approved Merchant Account: Only businesses with an approved Merchant account can access the Revolut Terminal. If your business doesn’t meet this criterion, you won’t be able to use the terminal.
Businesses in Restricted or Prohibited Industries: If your business falls into the restricted industries (e.g., alcohol sales, airlines, car rental, digital goods, health services) or prohibited industries (e.g., cryptocurrency, illegal drugs, weapons), you will not be able to use the Revolut Terminal.
Small Businesses with Limited Budget: The upfront hardware cost of £169 + VAT could be a barrier for smaller businesses with tighter budgets, especially if you’re looking for a more affordable point-of-sale solution.
Require Offline Payment Processing: Since the Revolut Terminal requires an internet connection (Wi-Fi or mobile SIM), it may not be suitable for businesses in areas with unreliable or no internet access.
Businesses Needing Immediate Customer Support: Some users report delays in customer support responses. If immediate assistance is critical to your operations, the occasional slow response time might be frustrating.

Revolut Terminal Features

Fast and Seamless Payments

Processes card and mobile wallet payments in under 3 seconds.
Accepts payments via chip & PIN, contactless, magnetic stripe (magstripe), and QR code (Revolut Pay).
Supports major payment methods like Visa, Mastercard, American Express, Apple Pay, Google Pay and Samsung Pay.
Supports 50+ million Revolut users through Revolut Pay, allowing them to earn and redeem RevPoints.
Features a transaction limit of £20,000 per transaction (or currency equivalent).

Multi-Currency Support

Accepts payments in 19 currencies, including GBP, EUR, USD, AUD, and JPY.
Avoids currency exchange fees by settling payments in the original transaction currency.

Connectivity and Reliability

Dual connectivity options: Wi-Fi and mobile SIM, ensuring uninterrupted service.
99.99% platform uptime for reliable performance during peak times.

Customisation and Usability

Design custom menus to streamline sales processes at tills, tables, or on-the-go.
Offers features like tipping, split bills, and refunds for improved customer experience.
Durable and portable design to handle high-pressure environments and accidental drops.
Available in black or white to suit your business aesthetic.

Integration and Advanced Features

Integrates with Revolut Business for fast fund access (within 24 hours).
Connects with accounting software like Xero, Shopify, and WooCommerce for efficient financial management.
Compatible with Revolut Point of Sale for detailed analytics, table mapping, and multi-location management.

How Much Does A Revolut Terminal Cost?

Service	Fee
One-Time Hardware Cost	£169 + VAT
Monthly POS Fee	£0 until 31st October
Domestic Consumer In-Person Transaction Rates	Visa & Mastercard: 0.8% + 2p American Express: 1.7% + 2p
Domestic Commercial In-Person Transaction Rates	Visa & Mastercard: 2.6% + 2p American Express: 2.6% + 2p
All International Cards In-Person Transaction Rates	Visa & Mastercard: 2.6% + 2p American Express: 2.6% + 2p
Tap to Pay on iPhone	Additional 8p
Mobile & Digital Wallets In-Person Transaction Rates	No added cost
Revolut Pay In-Person Transaction Rates	0.5% + 2p
FX Currency Fee	£1000 free per month, then 0.6% after. 1% if you exchange money outside of foreign exchange market hours.
Chargebacks	£15 or currency equivalent

It’s important to note that these fees differ if you accept online payments using Revolut’s Payment Gateway, Payment Links or Invoices feature.

Custom pricing is available for businesses that process large volumes of card payments.

You will also need an active Revolut Business account. Depending on your plan, monthly fees range between £0 and £79+. You can read my Revolut Business account review here.

How Does A Revolut Terminal Work?

The Revolut Terminal offers a user-friendly and efficient stand-alone solution for handling payments.

Designed for simplicity and speed, the Terminal processes card and mobile wallet payments in under three seconds, making it ideal for busy environments like pubs, restaurants, and retail stores.

The intuitive interface allows users to select items and process payments seamlessly, ensuring smooth sales experiences even during peak hours. Its durable, fool-proof design guarantees reliability, even in high-pressure or accident-prone scenarios.

The Terminal’s connectivity options make it highly versatile. It can switch between Wi-Fi and SIM connections to maintain stable performance, even in areas with poor signal. Revolut’s reliable platform also boasts a 99.99% uptime, ensuring uninterrupted service during busy periods.

Businesses can customise the Terminal’s menu for specific needs, enabling on-the-go payments, table-side ordering, and easy refunds, tips, and bill-splitting management.

With support for 19 currencies, users can effortlessly adjust to their customers’ preferences, avoiding foreign exchange fees when payments settle in the original currency.

It also integrates seamlessly with the Revolut POS ecosystem, offering detailed sales analytics, team permissions, and real-time tracking via the Revolut Business app.

The Terminal provides next-day settlement into a Revolut Merchant account, ensuring strong cash flow.

How Safe Is A Revolut Terminal?

Revolut Terminal is equipped with advanced safety and security features to ensure business transactions remain secure:

Advanced Threat Detection: Revolut employs cutting-edge AI algorithms to monitor transactions continuously. High-risk activities and suspicious spending patterns are detected and flagged instantly, with proactive warnings preventing over 95% of attempted scams.
Fully Compliant: The Revolut Terminal is PCI DSS-compliant to ensure secure transactions.
Two-Factor Authentication (2FA): 2FA is required for sensitive operations, such as refunds or large transactions. This ensures that only authorised personnel can complete such actions.
3D Secure Technology: The Terminal uses 3D Secure, a security protocol for online card payments, to provide additional protection against fraud.
Real-Time Alerts: Businesses are notified instantly if their account is accessed from an unexpected location or if unusual activity is detected, allowing swift action to mitigate risks.
Customisable Settings: Merchants can personalise security measures by marking trusted merchants, reducing the need for repetitive payment approvals, and locking cards instantly if suspicious activity is spotted.
Safeguarding: As an e-money institution authorised under UK regulations, Revolut protects funds via safeguarding laws. Business funds are held in dedicated accounts or low-risk investments, ensuring money is protected from creditors in the unlikely event of insolvency.
Regular Updates: Revolut updates its systems frequently to combat emerging security threats, staying ahead of criminal techniques.

Revolut Customer Support

Revolut Terminal users benefit from a range of support options designed to address their needs promptly and effectively:

24/7 Live Chat: Available to all account holders via the Revolut app or website. This round-the-clock service ensures immediate assistance, no matter the time of day.

Enterprise Customer Support: Enterprise-level clients receive personalised support with a dedicated account manager. Account managers can schedule phone calls to address specific issues or provide guidance, ensuring tailored assistance. Calls are typically arranged within two working days of the request.

Help Centre: A comprehensive online resource featuring FAQs and detailed guides to assist with common queries and troubleshooting. It’s ideal for quick, self-service solutions.

Revolut Community Forum: An open forum where customers can share experiences, exchange tips, and seek advice from other Revolut users. It’s a collaborative space for addressing non-urgent queries and learning from the wider user base.

Revolut Terminal Customer Reviews

The Revolut Terminal has mainly received positive customer feedback, with an average Trustpilot score of 4.3 out of 5, based on 171,345 reviews. Similarly, the Revolut Business app has consistently high ratings of 4.9 out of 5 on both the Apple App Store and Google Play Store, respectively, based on 36,100 reviews and 27,600 reviews.

Many users appreciate the ease of use and modern features offered by Revolut. Customers value its modern and user-friendly interface, with seamless third-party app integration particularly appreciated. They also frequently mention quick problem resolution and efficient onboarding, creating an effortless customer experience.

However, some users reported issues with chargebacks, delays in fund access, account restrictions, and slow app performance. Customer support is a significant area of dissatisfaction, with complaints about delays, scripted responses, and unresponsive communication.

Revolut Terminal Eligibility Criteria

To be eligible for the Revolut Terminal, you must:

Be a Revolut Business customer.

Be based in the UK.

Have an approved Merchant account.

The eligibility criteria for a Revolut Merchant account is:

You have an active Revolut Business account.

Your business is registered in a country supporting Revolut’s merchant services, including the UK and Ireland.

You have a sufficient online presence if you wish to accept online payments, access the API or integrate plugins.

To be eligible for a Revolut Business account, you must meet the following criteria:

You are at least 18 years old.
Your business is a:
- Partnership
- Limited Liability Partnership
- Private Limited Company
- Public Limited Company.
Your business is fully incorporated and actively trading.
Your company is registered in a country supported by Revolut, such as the UK.
Your company’s legal address is in the UK, Switzerland, or the EEA (European Economic Area).

You cannot apply for a Revolut Business account if your business is a charity, a cooperative, or a public sector entity.

Restricted Businesses

Certain businesses may be eligible but face restricted terms, including the following industries:

Airlines, airports, & travel providers
Alcohol sales
Car rental agencies
Construction materials & contractors
Digital goods & apps
Financial services (not prohibited)
Furniture sellers
Medical & dental services (e.g., chiropractors, physiotherapists)
Professional services (e.g., health/beauty, web design)
Telecommunication companies (SIM cards, phone service)
Subscription models (contracts limited to 12 months, with renewal notification)
Transportation & freight services

For restricted industries, Revolut may place a reserve on funds and apply specific terms of trade.

Prohibited Businesses

The following industries are ineligible for Revolut Terminal:

Fortune-tellers

Alternative medicines (e.g., homoeopathy)

Businesses with multiple service types (e.g. retail and legal advice)

Cryptocurrency (exchanges, mining services, etc.)

Dating services (apps, matchmaking sites, etc.)

Drop-shipping businesses

Digital games (key distribution, in-app purchases)

Illegal/illicit drugs (including prescription drugs without licences)

Medical devices and services (e.g., needles, tattoos, botox)

Nicotine/tobacco products (e.g., cigarettes, e-cigarettes)

Non-licensed resellers (e.g., aftermarket car parts, Apple products)

Plants & fungi (prohibited or harmful species)

Multi-level marketing

Refurbished/second-hand electronics

Sale of live animals (e.g., breeding or selling puppies)

Sexual services (linked to sex as a service)

Subscription models (subjective outcomes, unsubstantiated claims)

Weapons (knives, guns)

Illegal or counterfeit goods (e.g., smuggled items, copyrighted materials)

Cyberlocker services (file sharing, hosting)

How to Order a Revolut Terminal

Step 1: Open a Revolut Business Account

1/ If you’re not an existing Revolut Business account holder, you will need to open an account. It takes approximately 10 minutes to open an account online through the Revolut website.

2/ You’ll need to provide the following details:

Business Information: A short description of your business and how you intend to use the account.
Business Plan: Choose which Revolut Business plan you’ll start with.
Owner/Director Information: Full name, date of birth (must be over 16 years old), residential address, email, phone number, and nationality for each business owner and director.

3/ Documents you may need to provide :

Proof of identity (passport or driver’s licence)
Proof of personal address (recent utility bill or bank statement)
Proof of operating address (government correspondence dated within the last year)
A selfie to match your photo ID (if requested).
All owners, directors, and team members must complete identification verification.

4/ Once submitted, Revolut will review your application, usually within 3 hours, and will notify you if further information is required.

Step 2: Apply for a Merchant Account

1/ Open the Revolut app or web app.

2/ Go to the ‘Merchant’ section in the main menu.

3/ Click on any product offering to begin your Merchant account application.

4/ You may be asked for additional information, such as a business description or a link to your sales website. Commonly requested documents include:

The estimated card payment volume to be processed in the next 12 months.
Average order value
12 months of card payment processing statements

5/ The review process takes up to 24 hours.

6/ Once your business account is set up, you can apply for a Merchant Account if eligible:

Step 3: Order the Revolut Terminal

You can order the Revolut Terminal before or after applying for your Merchant account. However, the terminal will only be shipped after your Merchant account is approved and your identity verification is completed.

If Revolut cannot approve your business for payment processing or the requested information is not provided within 7 days, your order will be cancelled and refunded.

On the Web App:

1/ Go to the ‘Merchant’ menu.

2/ Select the ‘In-store’ sub-menu.

3/ Choose ‘Revolut Terminal’.

4/ Select the device colour and click ‘Buy Now’.

5/ Confirm your shipping address and payment method.

On the Mobile App:

1/ Select ‘Merchant’ in the main menu.

2/ Tap ‘More’ and then choose ‘Order a Revolut Terminal’.

Before placing your order, you’ll see the device price and any delivery fees. If you’re happy with the cost, confirm the order and the payment will be processed.

Step 4: Wait for Approval and Delivery

Revolut will carry out additional checks and may request more information before sending the terminal. Once approved, your device will be shipped:

Standard delivery usually takes up to 2 weeks.

Express delivery can take up to 5 working days.

If there are any delays, Revolut will notify you and arrange a new delivery date. If the delay is unreasonable, you can cancel your order and receive a full refund.

Alternatives to Revolut Terminal

Feature	Revolut Terminal	Square Terminal	SumUp Solo Reader	Tide Card Reader
Monthly Cost	£0	£0	£0	£0
Hardware Cost	£169 + VAT	£149 + VAT	£94.90 + VAT	£79 + VAT
Transaction Rate	From 0.8% + 2p	From 1.75%	From 1.69% or 0.99% for SumUp One members	1.5%
Settlement Time	24 hours	Next business day	1 day or by 7 am the next day for SumUp One members	1 to 3 working days
Connectivity	Wi-Fi, mobile SIM	Wi-Fi, Ethernet, offline mode	Wi-Fi, 3G/4G SIM	Wi-Fi, 4G
Learn More	Visit Revolut	Visit Square	Visit SumUp	Visit Tide

FAQs

What is the Revolut Terminal?

The Revolut Terminal is a portable point-of-sale (POS) device designed for businesses to process payments quickly and efficiently. It provides a reliable and user-friendly payment solution for businesses, particularly in retail, hospitality, and other high-volume environments.

Does Revolut have a POS app?

Yes, Revolut offers a Point of Sale (POS) app that works with the Revolut Terminal. The app enables businesses to manage payments, track sales, and access detailed analytics in real-time. It integrates with Revolut Business accounts and supports features like tipping, split bills, and refunds, making it a versatile tool for managing transactions and enhancing customer experiences.

Can I use Revolut as a POS machine?

Yes, you can use Revolut as a POS (Point of Sale) machine through the Revolut Terminal. This device allows businesses to accept various payment methods, including cards, mobile wallets (like Apple Pay and Google Pay), and QR codes. It integrates seamlessly with Revolut Business accounts, providing quick and secure payment processing, and offers features such as customisable menus, tipping, and refunds for an enhanced sales experience.

Can you use Revolut in restaurants?

Yes, Revolut can be used in restaurants through the Revolut Terminal, ideal for fast and seamless payment processing. Restaurants can customise the terminal for table-side ordering, tipping, bill splitting, and quick transactions, ensuring a smooth customer experience. It’s designed to be durable and portable, making it well-suited for high-pressure environments like restaurants.

Is the Revolut Terminal good?

The Revolut Terminal is a solid option for businesses looking for a fast and reliable point-of-sale (POS) solution. It supports various payment methods, offers next-day settlement, and works in 19 currencies, making it ideal for international transactions. However, you must be a Revolut Business account holder to order a Terminal.